Privacy Policy
Last Updated: 01/19/2026
STR Planning, LLC ("STR Planning," "Strengthen My Retirement," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website(s) (the "Site") or use any products or services offered by STR Planning, including Strengthen My Retirement™ (collectively, the "Services").
By accessing or using the Site or Services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information about you in the following ways.
1. Personal Information You Provide
When you register for Services, purchase a product, schedule coaching, contact us, or otherwise interact with us, you may voluntarily provide information including:
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Name
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Email address
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Telephone number
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Mailing address
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Billing and payment information
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Account login credentials
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Information submitted through forms, worksheets, questionnaires, assessments, or coaching materials
2. Financial and Retirement Planning Information
As part of our retirement coaching and educational services, you may voluntarily provide financial, retirement, insurance, tax, income, expense, investment, or planning-related information.
This information is used solely to provide coaching, educational content, retirement planning organization, assessments, and related Services.
STR Planning does not access, custody, or directly manage your financial accounts.
3. Automatically Collected Information
When you visit the Site, we may automatically collect information such as:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Actions taken on the Site
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Referring websites or URLs
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Date and time of access
This information is used for analytics, security, troubleshooting, and improving the performance of the Site.
Use of AI Tools
Some Services may include AI-assisted features designed to help organize information, summarize responses, reduce manual data entry, or improve the coaching experience.
When AI tools are used:
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AI serves only as a supporting technology.
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AI does not make financial decisions or provide personalized financial advice.
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AI-generated information is educational in nature and is reviewed within the context of our coaching process.
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STR Planning does not use your personal information to train publicly available AI models.
How We Use Your Information
We may use your information to:
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Provide and administer our Services
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Process payments and subscriptions
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Schedule and deliver coaching sessions
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Create and maintain your account
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Communicate with you regarding Services, updates, or support
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Improve our products, tools, and user experience
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Maintain security and prevent fraud
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Comply with legal, regulatory, and contractual obligations
How We Share Your Information
STR Planning does not sell your personal information.
We may disclose information:
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To trusted third-party service providers who assist with payment processing, website hosting, scheduling, communications, analytics, customer support, or technology services
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When required by applicable law, court order, subpoena, or other legal process
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To protect the rights, property, safety, or legal interests of STR Planning or others
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In connection with a merger, acquisition, business transfer, asset sale, or similar corporate transaction
Third-party service providers are contractually required to safeguard your information and use it only for authorized business purposes.
Third-Party Websites and Services
The Site may contain links to third-party websites, applications, or services.
STR Planning is not responsible for the privacy practices, policies, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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Improve website functionality
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Analyze website traffic and usage
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Remember user preferences
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Enhance your browsing experience
You may disable cookies through your browser settings; however, doing so may affect certain Site features.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
Despite these efforts, no method of electronic transmission or storage is completely secure. Accordingly, STR Planning cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide Services
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Maintain business records
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Comply with legal, regulatory, tax, or accounting obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, we will securely delete or anonymize it where commercially reasonable.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information (subject to applicable legal requirements)
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Opt out of marketing communications
Requests may be submitted by emailing support@strplanning.com.
Children's Privacy
The Site and Services are intended for adults and are not directed to children under the age of 18.
We do not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time.
Any changes become effective when the updated Privacy Policy is posted on the Site. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@strplanning.com
Telephone: 843-783-9029
Mailing Address:
STR Planning, LLC
4030 Wake Forest Rd., Suite 349
Raleigh, NC 27609
Please do not send sensitive financial information by email.
